Privacy Policy

Your rights as a data subject

You can exercise the following rights at any time:

  • Right to access your data stored by us and information on its processing,
  • Right to rectification of incorrect personal data,
  • Right to erasure of your personal data stored with us,
  • Right to restriction of data processing, provided we are not yet legally permitted to delete your data,
  • Right to object to the processing of your data by us and
  • Right to data portability, provided you have consented to the data processing or have concluded a contract with us.

If you have consented to the processing, you can revoke said consent at any time with effect for the future.

You can lodge a complaint with the supervisory authority responsible for you at any time. Which supervisory authority is responsible for you depends on the canton in which you reside, your work or the alleged violation.

Purposes of data processing by the controller and third parties

We only process your personal data for the purposes stated in this Privacy Policy. We do not transfer your personal data to third parties for purposes other than those stated. We will only disclose your personal data to third parties if:

  • You have given your express consent that we may do so,
  • Processing is necessary for the fulfillment of a contract with you,
  • Processing is necessary to comply with a legal obligation,
  • Processing is necessary to protect legitimate interests and there is no reason to assume that you have a more compelling legitimate interest in your data not being disclosed.
Collection of general information when you visit our website

When you access our website, general information is automatically collected via cookies. This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This only pertains to information that does not allow any conclusions to be drawn about your person.

This information is necessary from a technical perspective to deliver the contents of web pages as requested by you correctly and is necessary when using the Internet. This information is processed for the following purposes in particular:

  • Establishing a smooth connection to the website,
  • Ensuring a smooth user experience on our website,
  • Evaluating system security and stability, and
  • For other administrative purposes.

The processing of your personal data is based on our legitimate interest arising from the aforementioned data collection purposes. Your data is not used to draw conclusions about your person. The only recipients of the data are the controller and, if applicable, parties processing the order.

We reserve the right to statistically evaluate anonymous information of this kind in order to optimize our website and the technology on which it is based.


Like many other websites, we also use ‘cookies’. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.

Cookies cannot be used to launch programs or transfer viruses to a computer. By using the information contained in cookies, we can make it easier for you to navigate the site and ensure that our web pages are displayed correctly.

Under no circumstances will the data we collect be disclosed to third parties or linked to personal data without your consent.

You can, of course, also view our website without cookies. Internet browsers are frequently set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your Internet browser to find out how to change these settings. Please note that certain features of our website may not work if you have deactivated the use of cookies.

SSL encryption

To protect the security of your data during transmission, we use the latest HTTPS encryption protocols (e.g. SSL).

Contact form

If you contact us by email or contact form with questions of any kind, you voluntarily consent to us contacting you. You must provide a valid email address for this purpose. This is to allow for the request and the associated subsequent response to be assigned. The provision of further data is optional. The information you provide will be stored and used for the purpose of processing the request, for possible follow-up questions and for marketing purposes.

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. (hereinafter: Google). Google Analytics uses ‘cookies’, i.e. text files placed on your computer to enable an analysis of how you use the site. The information generated by the cookie about your use of this website is normally transmitted to a Google server in the US and stored there. Due to the activation of IP anonymization on these web pages, Google will truncate your IP address within Member States of the European Union or in other countries to the Agreement on the European Economic Area beforehand. The full IP address is only sent to and shortened by Google servers in the US in exceptional cases. On behalf of the operators of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activities and providing other services relating to use of the website and Internet usage. The IP address transmitted by your browser in the scope of Google Analytics will not be associated with any other data held by Google.

The purpose of the data processing is to evaluate website usage and to compile reports on activities on the website. Additional associated services are then to be provided on the basis of the use of the website and the Internet. The processing is based on the legitimate interest of the website operator.

You may prevent cookies from being stored via the appropriate browser settings; however, please note that in this event you may not be able to use all of the functions of this website to the full extent. In addition, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link: Browser add-on to deactivate Google Analytics.

Use of Siteimprove

We use Siteimprove Analytics, a web analytics service provided by Siteimprove, Inc. (“Siteimprove”). Siteimprove uses ‘cookies’ to analyze website usage. The information generated by the cookie is transmitted to a Siteimprove server and stored there. Siteimprove collects statistical data on website usage, such as the time of the last website visit or the sequence of pages viewed by the website visitor. This information is used to improve user experience or to enable relevant information on the website to be found more quickly. The Siteimprove cookie contains a randomly generated ID to recognize a website visitor's browser. The cookie does not contain any personal data and is used solely for web analytics purposes.

For more information, please see the Siteimprove privacy policy:

Use of Google Maps

This website uses Google Maps API to visualize geographical information. When using Google Maps, Google also collects, processes and uses data about visitors' use of the map functions. You can find more information about data processing by Google in Google’s privacy policy . You can also change your personal data protection settings in the data protection center using the link.

For detailed instructions on how to manage your own data in connection with Google products click here.

Embedded YouTube videos

We embed YouTube videos on some of our web pages. The operator of the corresponding plugins is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Visiting a page with the YouTube plugin establishes a connection to YouTube servers. During this process, YouTube is informed of which pages you are visiting. If you are logged into your YouTube account, YouTube can assign your surfing behavior to you personally. You can prevent this by first logging out of your YouTube account.

When a YouTube video is started, the provider uses cookies that collect information about user behavior.

If you have deactivated the storage of cookies for the Google Ad program, you do not need to expect any such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you wish to prevent this, you must block the storage of cookies in your browser.

More information on data protection at YouTube can be found in the provider's privacy policy at:

Social Plugins

We offer you the option of using ‘social media buttons’ on our website. These buttons are integrated within the website as a graphic that contains a link to the corresponding website of the button provider. By clicking on the graphic, you will thus be redirected to the services of the provider in question. Only then will your data be sent to the respective providers. If you do not click on the graphic, there is no exchange between you and the providers of the social media buttons. Information on the collection and use of your data on social networks can be found in the terms of use of the respective providers.

Google AdWords

Our website uses Google conversion tracking. If you have accessed our website via an ad placed by Google, Google AdWords will store a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can reject the storing of a cookie required for this - i.e. via a browser setting that generally deactivates the automatic setting of cookies or by setting your browser in such a way that cookies from the domain "" are blocked.

Please note that you may not delete the opt-out cookies if you do not want any analysis data to be recorded. If you have deleted all your cookies in the browser, you must store the respective opt-out cookie again.


Our website gives you the option of registering for our newsletter and thus always being kept in the loop. To register for this service, we need your email address, your first and last name as well as your consent. By registering, you give us permission to send you information and promotional material in connection with the Stollen Lucerne Data Center. We store the collected data and your consent in the customer database as well as directly in the newsletter tool SendGrid. You have the option of revoking this at any time via the unsubscribe link in the newsletter.

Changes to our Privacy Policy

We reserve the right to amend this Privacy Policy so that it always meets the current legal requirements or to reflect changes to our services in it, e.g. when new services are introduced. The new Privacy Policy then applies for your next visit.

Questions to the Data Protection Officer

If you have any data protection-related questions, please send us an email at